Terms and Conditions

Terms and Conditions

Welcome to Zalvio London! These Terms and Conditions outline the rules and regulations for the use of our website and the sale of our products. By accessing our website and purchasing from us, you agree to these terms.

1. General Information

  • Company Name: Zalvio London
  • Registered Address: Hugo Coenraadspad 6, 2553ER The Hague, The Netherlands
  • Email: info@zalvio-london.com
  • Phone: +31 683351985

2. Use of the Website

  • By using this website, you confirm that you are at least 18 years old or have obtained parental consent to use this website.
  • You agree to use this website for lawful purposes only. Any unauthorized use of this website may give rise to a claim for damages or be a criminal offense.
  • We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time.

3. Product Information

  • We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors and product details will be accurate.
  • All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4. Order Process

  • Order Acceptance: After placing an order, you will receive an email confirmation. This email is only an acknowledgment and does not constitute acceptance of your order. We reserve the right to cancel any order, for any reason.
  • Pricing: All prices listed on our website are in British Pounds (£) and include VAT (where applicable). Prices are subject to change without notice.
  • Payment: We accept payments via credit card, debit card, and other payment methods as available at checkout. Full payment is required at the time of order.

5. Shipping and Delivery

  • Shipping Locations: We currently ship to addresses within the UK. For international shipping, additional fees may apply.
  • Delivery Times: Standard delivery times within the UK are estimated at 3-7 business days. However, delivery times may vary depending on the destination and other factors beyond our control.
  • Shipping Costs: Shipping costs are calculated at checkout and are dependent on the shipping method chosen and the destination.
  • Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information.

6. Returns and Refunds

  • Right of Withdrawal: You have the right to cancel your order within 14 days of receiving the goods, without giving any reason. To exercise this right, you must notify us via email at info@zalvio-london.com.
  • Return Conditions: Items must be returned in their original condition and packaging. You will be responsible for the cost of return shipping unless the product is defective or incorrectly delivered.
  • Refunds: Refunds will be processed within 14 days of receiving the returned items, and will be issued via the original payment method.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the intellectual property of Zalvio London and is protected by copyright laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Privacy Policy

  • Your personal information is processed in accordance with our Privacy Policy, which can be found [here]. By using this website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

9. Limitation of Liability

  • Zalvio London will not be liable for any damages arising from the use or inability to use our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
  • In no event shall our liability exceed the amount paid by you for the product(s) in question.

10. Governing Law

  • These Terms and Conditions and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of England and Wales.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes signifies your acceptance of the new Terms and Conditions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Zalvio London
Email: info@zalvio-london.com
Phone: +31 683351985